Privacy Policy

At Multipowr, we are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your data in accordance with the General Data Protection Regulation (GDPR).

1. Who are we?

Multipowr is a provider of wireless charging systems for industrial electric vehicles.

Company details:
Multipowr NV
Finlandstraat 11

9080 Evergem

Company registration number: BE 0795.743.755

Email: info@multipowr.com
Website: www.multipowr.com

2. What personal data do we collect?

We only collect personal data that you provide to us directly or that is automatically gathered when you use our website. This may include:

  • First and last name

  • Company name

  • Email address

  • Phone number

  • Job title

  • IP address

  • Website usage data (via cookies or analytics tools)

3. Why do we collect this data?

Your data may be processed for the following purposes:

  • To respond to your questions or contact requests

  • To send quotes, product information, or technical documentation

  • For marketing communication and newsletters (only with your consent)

  • To improve our website and user experience

  • To follow up on business opportunities (e.g., product interest)

4. Legal basis for processing

We process personal data based on:

  • Your consent (e.g., newsletter subscription)

  • Contractual necessity (e.g., sending quotes, fulfilling agreements)

  • Legitimate interest (e.g., improving services, business communication)

5. Who do we share your data with?

We only share your data with:

  • Internal employees at Multipowr if needed to perform our services

  • Trusted third-party service providers (e.g., website management, analytics, CRM platforms such as Leadinfo, Google Analytics), with appropriate data processing agreements in place

We do not transfer your data outside the European Economic Area unless adequate safeguards are ensured.

6. How long do we keep your data?

We do not retain your personal data longer than necessary:

  • Contact details: up to 2 years after the last interaction

  • Client data: as long as legally required (e.g., invoicing = 7 years)

  • Newsletter subscriptions: until you unsubscribe

7. Cookies and tracking

Our website uses cookies to enhance functionality and analyze visitor behavior. On your first visit, you are asked to accept or refuse cookies.

For more information, please refer to our separate Cookie Policy.

8. Your rights

Under GDPR, you have the right to:

  • Request access to your data

  • Request correction or deletion of your data

  • Object to processing or withdraw consent

  • Request data portability

  • File a complaint with the Data Protection Authority

To exercise your rights, contact us at info@multipowr.com.

9. Data security

Multipowr implements appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

10. Changes to this privacy policy

We reserve the right to update this policy. The latest version will always be available on our website: www.multipowr.com.

Last updated: 04/06/2025